Frequently Asked Questions

Veza Beauty offers a variety of high-quality eyeshadow palettes. We also offer bundle deals that include multiple palettes at a discounted price.

You can buy Veza Beauty products exclusively through our website at vezabeauty.com. We ship worldwide, so you can enjoy our products no matter where you are.

All of our products are displayed on our website, and if a product is out of stock, it will be marked as such. If you’re unsure whether a product is in stock or not, please contact us and we’ll be happy to help.

We do our best to process and ship orders within 3-4 business days. Delivery times vary depending on your location. It can take up to 15-30 business days. For more information, please visit our Shipping & Returns page.

We accept returns on unopened and unused products within 14 days of purchase. For more information, please visit our Shipping & Returns page.

Unfortunately, it’s not possible to cancel an order once it has been processed and shipped. Please be sure to carefully review your order before completing your purchase. If you have any issues with your order, please contact us right away so we can assist you.

We accept payments with major credit and debit cards through our secure payment platform.

Yes, we occasionally offer discounts and promotions to our customers. To stay updated on our latest deals, subscribe to our newsletter and follow us on social media.

You can enter a coupon code in the discount code field on the checkout page. Please note, only one coupon code is allowed per order, and bundles and sale items are excluded from promotional offers.

Once your order has been shipped, you will receive a confirmation email with tracking information. You can also log in to your account on our website to view your order status and tracking information.

To check out on our website, follow these steps:

Step 1. Make sure you have the products you want in your shopping cart.

Step 2. Click the “View Cart” button.

Step 3. Verify the products in your shopping cart and make any necessary additions or deletions before continuing to check out.

Step 4. On the check-out page, enter your shipping and billing details. Be sure to enter the correct shipping information so we can send your order to the right address.

Step 5. Select the payment method you want to use. We currently accept credit and debit card payments through our secure payment platform.

Step 6. Review and confirm all of your order details, including the products, shipping address, and payment information.

Step 7. Click the “Place Order” button to finalize your purchase.

Step 8. Once you’ve completed check-out, you will receive a confirmation email with your order details and tracking information.

If you have any questions or issues during the check-out process, please don’t hesitate to contact us for assistance.

You can create an account by clicking on the account icon or sign in link. You can also create an account at the beginning of the checkout process.

Simply click the account icon or sign in link and choose Reset Password. Next, check your inbox for an email to reset it. You’ll be back into your account in no time.

You can make changes by logging into your account and updating your contact information.

Our system saves all shipping addresses you’ve used to make a purchase. Click View Address to view, add or change an address each time you check out.

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